Independent source guide

The RealReal data: luxury listings, condition & price

What The RealReal listings contain: item-level condition and price states, consignment status and authentication claims, kept separate.

Updated · datawebot team

Treat each RealReal listing as a one-off item record

The RealReal describes its service as a luxury resale marketplace and consignment operation. One listed physical item can differ from a similar-looking piece by size, material, color, condition, measurements and listing state; it is not automatically the same record as a designer/model reference.

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Treat each RealReal listing as a one-off item record
Item evidencePreserve when displayedDo not infer
Listing identityThe RealReal item number or listing URL, displayed title, designer and categoryA standard new-goods SKU or equivalence to another visually similar item.
Category attributesSize, material, color, measurements and other category-specific detailThat handbags, apparel, jewelry, watches and art share one complete field set.
Condition and imageryExact condition label, source description, visible defect notes and image/listing contextAn independent inspection or brand-issued certificate.
Observed stateCurrent displayed price, discount/status and observation timeA completed sale, durable inventory count or consignor's account status.

Separate the buyer's current price from a consignor's net proceeds

The RealReal's Consignment/Sales Agreement says it sets the initial list price, may apply discounts and treats MSRP as a reference. Its defined Net Selling Price is the sale price less discounts/promotions and excluding taxes and shipping; a separate commission rate determines account-side consignor compensation.

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Separate the buyer's current price from a consignor's net proceeds
Price or payment fieldMeaning in the source termsRecord boundary
Displayed list priceThe buyer-facing price assigned by The RealReal for an accepted item; prices may change during consignment.A dated ask, not a completed sale or fixed MSRP.
Discount or promotionA source-applied price change that can affect the amount at sale.Keep the displayed price and discount state together; do not treat an undiscounted reference as a current offer.
Net Selling PriceSale amount after applicable discounts/promotions, excluding taxes and shipping, as defined by the agreement.A source term, not the consignor's payout.
Commission or direct offerCommission is calculated separately under a rate schedule; Get Paid Now, Trade-In credit and consignment are distinct account offers.Private seller terms/offer/payout; not fields on a public buyer listing.

Keep condition, authentication and brand involvement distinct

The RealReal's current FAQ lists Pristine, Excellent, Very Good, Good, Fair and As Is condition labels. Its Terms say authentication is conducted in-house and that brands shown on the Service are not involved in authentication and are not partners or affiliates. Attribute both statements to the source; neither label establishes a brand endorsement or an independent assessment by a data collector.

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Keep condition, authentication and brand involvement distinct
Source statementWhat it describesInterpretation limit
Pristine to As IsThe RealReal's source-defined item-condition labels; category details and acceptance criteria can differ.Do not normalize to another resale platform's grades or independently certify the item's state.
In-house authenticationThe RealReal says its own team conducts product authentication, using its internal process.Do not describe the brand as the authenticator or imply the designer endorses the listing.
Category-specific reportFine jewelry, watches and art may carry separate appraisal, condition or specialist-report details.Do not apply a report field set to apparel or treat seller-provided description as a warranty.
Consignor claimsThe Consignment/Sales Agreement makes acceptance and evaluation subject to The RealReal's process and discretion.A current buyer-facing claim is not the consignor's private review or a third-party guarantee.

Model consignments as seller-side lifecycle states

Under The RealReal's consumer Consignment/Sales Agreement, items move through receipt, evaluation and acceptance before being listed. A consignment period begins when an item is accepted and lasts 365 days; a seller may request an unsold accepted item back under the agreement. MySales status, return requests and payout are account-side records.

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Model consignments as seller-side lifecycle states
Lifecycle stateSource eventKeep separate from
ReceivedThe RealReal confirms receipt or pickup of consignor property.Public item availability; the item may still be under evaluation.
Evaluated / acceptedThe RealReal evaluates, inspects and authenticates items; only accepted items are prepared for listing.A buyer-visible product page or guaranteed acceptance.
ListedThe accepted item receives a list price; it may appear online and, at The RealReal's discretion, in retail locations.The consignor's private MySales record or a completed sale.
Sold, returned or consignment period endedSale, a permitted seller return request before sale, or the 365-day period ending changes the seller relationship to the item.A public listing's disappearance as proof of the transaction outcome.

Review the posted access rules before automated collection

The RealReal's posted Terms of Service, last updated 1 May 2023, prohibit data-mining/robots and similar data-gathering tools and third-party applications interacting with the Service without prior written consent. Its current robots.txt also excludes account, cart, checkout, order, consignment and cursor-paginated paths.

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Review the posted access rules before automated collection
Access surfaceCurrent source statementBoundary
Consumer ServiceTerms require prior written consent for third-party applications and prohibit automated data gathering; Terms also restrict redistributing or publicly displaying Service content.Do not treat public visibility as automated-access or reuse permission.
robots.txtCurrent directives exclude account/order/cart/checkout/consignment routes and cursor pagination paths.Robots directives are path-specific crawl guidance, not a data license.
Seller accountMySales, commission, direct-purchase/trade-in offers and return requests are account-specific.Exclude private consignor identity, payout, address and order details from public item records.

Content reviewed 2026-10-24.